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Privacy Policy for the BikePrep Website
Last updated: October 13, 2026
This policy covers the public information pages at https://bikeprep.app. The BikePrep apps, their account services and sign-in for account deletion are covered by the App Privacy Policy.
1. Controller
Niklas Rousset
Firnhaberstr. 29
86159 Augsburg
Email: [email protected]
2. Website access and hosting
When you visit the website, technical connection data is processed to deliver its pages and protect the service. This includes your IP address, access time, requested URL, browser and operating-system information supplied by your browser, and request, response or error information. Not every item is stored in a log for every visit.
The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest is providing a secure, stable and usable website and investigating technical problems or abuse.
The website is hosted on a server in Germany provided by IONOS SE. IONOS processes hosting data on our behalf under a data processing agreement pursuant to Art. 28 GDPR. Further information is available in the IONOS Privacy Policy.
Ordinary server logs are automatically deleted after no more than 14 days. Extracts needed to investigate a specific security incident may be kept separately for as long as necessary to investigate it and take resulting action.
3. Cookies, local storage and embedded content
The public information pages do not use advertising or tracking cookies, external analytics services or advertising integrations. Fonts and website assets are served from our own website; loading a page does not load fonts from Google or connect to Strava, Wahoo or RevenueCat.
The account-deletion page uses necessary authentication information, including a session cookie, when you sign in and request deletion. That storage is necessary for the service you expressly request (§ 25(2)(2) TDDDG); related personal-data processing is based on Art. 6(1)(b) GDPR. The sign-in providers, session retention and deletion process are explained in the App Privacy Policy.
4. Contact by email
If you email us, we process your email address, the content of your message and any other information you provide to answer your enquiry. Please send only information needed for your request.
For enquiries about using BikePrep or a contract, the legal basis is Art. 6(1)(b) GDPR. For other enquiries, it is Art. 6(1)(f) GDPR; our legitimate interest is answering messages addressed to us.
The contact address is hosted by Google's Gmail service. Google processes message and technical delivery data; processing outside the European Economic Area, including in the United States, may occur. Further information is in the Google Privacy Policy.
We retain correspondence for as long as needed to handle the enquiry and any follow-up. Where statutory retention duties or the establishment, exercise or defence of legal claims require longer storage, we retain only the necessary information for that purpose and delete it when that requirement ends.
5. External links and recipients
The website links to external pages, including app stores and providers' legal documents. Opening a link establishes a connection to the destination provider, which processes connection data under its own privacy policy. Merely displaying these links does not send your app account, bicycle or maintenance data to them.
Data is disclosed only to recipients that need it for the purposes described above, including our hosting and email providers, and to authorities or other recipients where disclosure is legally required. For information about applicable international-transfer safeguards or a copy of them, contact us at the address in section 1.
6. Your rights
Subject to the applicable legal conditions, you may request access to your data (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18) and data portability (Art. 20). You may object, on grounds relating to your particular situation, to processing based on legitimate interests (Art. 21).
Contact the address in section 1 to exercise these rights. We may need additional information to identify the relevant data and protect it from unauthorised access. You may also complain to a data protection supervisory authority, particularly where you live, work or believe an infringement occurred (Art. 77 GDPR).