BikePrep Terms of Use

Last updated: 12 October 2026

These terms apply to the free and paid features of the BikePrep app, including BikePrep Plus. The purchase, renewal, cancellation, withdrawal and refund provisions in sections 3–5 concern paid Plus purchases and do not apply to the free plan.

1. Provider and contact

Niklas Rousset, Firnhaberstr. 29, 86159 Augsburg, Germany. Email: [email protected]. See the legal notice for further details.

2. What Plus includes

Plus lets you manage multiple bicycles and multiple non-retired chains per bicycle in your personal BikePrep account. Only one chain can be installed on a bicycle at a time. The free plan lets you manage one bicycle and one non-retired chain. Maintenance history, manual mileage, and the Strava and Wahoo connections are not tied to Plus. BikePrep helps you keep records and reminders; wear and maintenance estimates do not replace checking your bicycle.

You need a permanent BikePrep account and an internet connection. Purchases are linked to that account. Sign in with the same account to access an existing Plus purchase on supported devices. The purchase platform provides a restore-purchases option.

3. Offers, prices and purchase

Monthly and yearly plans are automatically renewing subscriptions. The purchase screen shows the available plans, total price in your currency including applicable taxes, billing period, and any trial or introductory offer before you buy. Only the selected offer is charged. A trial applies only if explicitly shown.

A purchase is made when you confirm it through the relevant app store. The store processes payment and supplies the purchase confirmation. Statutory rights if the service is defective or discontinued remain unaffected.

4. Renewal and cancellation

Monthly and yearly subscriptions renew for the selected billing period unless canceled before the current period ends. You can cancel at any time, effective at the end of the current paid period, without an advance notice requirement. Your purchase platform shows the next billing date and management options; you can also use “Manage subscription” in BikePrep. Cancel App Store purchases in your Apple ID subscription settings and Google Play purchases in Google Play. Canceling does not delete your BikePrep account. Deleting the app or your account does not automatically cancel a store subscription. Where the store or applicable law offers immediate cancellation with a partial refund, that option remains available. Your right to terminate for cause remains unaffected.

When Plus ends, your saved bicycle, chain and maintenance records remain readable while your account exists. On the free plan you can choose one bicycle to manage and can change that choice at most once every 90 days. Managing additional bicycles and rotating chains requires Plus. See the privacy policy for data retention and deletion. Disconnecting Strava in BikePrep or revoking its access in Strava deletes bicycles currently linked to that connection, including their chains and maintenance history.

5. Withdrawal and refunds

Withdrawal from a purchase follows the rules of the purchase platform and your statutory rights. For an Apple App Store purchase, find Apple's withdrawal function under Apple Account → Purchase History → order → “Withdraw transaction” (the label may vary by language). Apple's Media Services terms explain the applicable period, conditions and other ways to withdraw. A general Apple refund request is a separate process from exercising the statutory withdrawal right.

For a Google Play purchase, use Google Play's withdrawal or refund process where available. Google's EEA and UK refund policy explains how the rules differ for digital content and digital services. Your statutory rights remain unaffected.

6. Changes and statutory rights

We may develop the service further. Changes that adversely affect use are subject to the statutory rules for digital products, including applicable information and termination rights. Statutory remedies apply to defects. These terms do not exclude liability that cannot legally be excluded. Mandatory consumer protections in your country of habitual residence remain unaffected.

7. Third-party integrations and services

Optional integrations, such as Strava and Wahoo, use services and data supplied by independent third-party providers. BikePrep is responsible for support for the BikePrep app; connecting a provider does not make that provider responsible for supporting BikePrep.

On behalf of these third-party providers, and subject to the exceptions below, we disclaim express and implied warranties concerning their services and data, including merchantability, fitness for a particular purpose and non-infringement, to the extent such warranties may lawfully be excluded. This does not exclude any guarantee expressly assumed by a provider or statutory rights that cannot be excluded.

Third-party providers' liability for consequential, special, punitive and indirect damages arising from their services or data is excluded, subject to the following exceptions. The exclusion does not apply to intentional conduct or gross negligence; injury to life, body or health; fraudulent concealment of a defect; an expressly assumed guarantee; mandatory product liability; or a breach of an essential contractual obligation. An essential obligation is one whose performance is necessary for proper fulfilment of the contract and on whose fulfilment the user may regularly rely. For an ordinarily negligent breach of such an obligation, liability is limited to foreseeable damages typical of the contract, unless one of the other exceptions applies.

These provisions do not restrict mandatory liability or statutory consumer rights, including remedies for defective digital services. They do not exclude or reduce BikePrep's own obligations or liability for providing the agreed BikePrep service, including its integrations.